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Terms & Conditions

Last updated: January 2026

By using geeks.dridainfotec.com or any service provided by Drida Infotech ("we", "us"), you agree to these Terms.

1. Service description

We provide remote IT support, primarily for printer, email, computer, and general software issues, delivered through live chat and remote-assistance tools.

2. Independent service

Drida Infotech is an independent service provider. We are not affiliated with, endorsed by, or sponsored by Microsoft, Apple, HP, Dell, Google, or any other brand. All third-party trademarks belong to their respective owners.

3. User responsibilities

  • Provide accurate information about your issue.
  • Back up your data before any troubleshooting.
  • Authorize any remote-access session before it begins.
  • Do not share passwords or full payment-card details in live chat.

4. Pricing & payment

Pricing is discussed transparently before any chargeable work begins. No work is performed without explicit consent. Payments are processed via secure third-party providers.

5. Limitations

Some issues cannot be resolved remotely (e.g. hardware faults, manufacturer-locked devices). We will inform you if your issue falls outside our scope.

6. Disclaimer of warranty

Services are provided "as is". We make reasonable efforts but cannot guarantee that every issue can be resolved. To the maximum extent permitted by law, our total liability is limited to the amount paid for the specific service.

7. Intellectual property

All content on this website is the property of Drida Infotech unless otherwise indicated.

8. Changes

We may update these Terms from time to time. Continued use of the site means you accept the updated Terms.

9. Governing law

These Terms are governed by applicable local laws where the service is delivered.

10. Contact

Questions? Email billing@dridainfotec.com.

DIDrida InfotechGeeks · Remote IT Support

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Disclaimer: We are an independent remote IT support service and are not affiliated with any third-party brands, manufacturers, or software companies. All trademarks belong to their respective owners.
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